Here's what you can expect when you work with us:
First Step: Initial Review
We don't just look at the numbers when we receive your quote. We take a deep dive to assess:
- How can we bring the most value to your project?
- Are we the best fit for the products or services you need?
- What essential details do we need from you to determine if we can deliver on your timeline?
This first step ensures we're a perfect match for your requirements. By asking the right questions upfront, we can eliminate confusion and set the stage for a smooth, successful project.
Second Step: Discussion and Advice
Next, we'll discuss our initial review with you to determine if moving forward with the quote makes sense for both of us. Here, we'll dig deeper into understanding:
- What matters most to you?
- Are you confident we can add value to your project?
- What criteria will you use to evaluate the bid?
By working together at this early stage, we align our efforts with your objectives, ensuring that the quote we provide is tailored to meet your expectations.
Third Step: Focusing on What Matters
Sometimes, it makes sense to quote the entire list. Other times, focusing on specific items where our expertise shines might be more beneficial. Together, we'll decide:
- Does splitting the quote and focusing on high-priority or specialized items make sense?
- Can we save you time by concentrating on products where you need the most support?
This flexibility ensures your quote is as efficient as possible, saving you time and resources.
Fourth Step: Diving into the Details
Details are critical when it comes to providing an accurate and competitive quote. At this stage, we'll need specifics such as:
- Lead times
- Units of measure (per item, per foot, or by hundredweight)
- Ship-to locations, tolerances, and packaging requirements
- Domestic steel needs or technical specifications
We'll also want to know if you're facing any challenges with your current supplier. Understanding your problems helps us offer the right solutions.
Fifth Step: Reviewing the Quote
Once we've crafted the quote, we don't just send it your way and move on. We schedule a detailed review with you in person, via Zoom, or over the phone. During this review, we'll:
- Ensure that every detail has been covered
- Address any questions you have on the spot
- Verify that the quote meets your expectations, and if not, we'll work together to find a solution.
At every step, we aim to provide a seamless, stress-free quoting experience that sets your project up for success.
Why Choose Us?
At Steel Cities Steels, the quoting process is more than just numbers on a page. It's about partnership, transparency, and understanding your needs so we can deliver the best possible results. We're committed to making the quoting process easy, precise, and tailored to your success. Contact us today, and let's discuss your next project. Your success is our priority; it all begins with that first quote!
Contact Us Mike Anderson, VP of Sales
Email: manderson@scsmetals.com
Telephone: 219-916-3935